Shipping policy
SHIPPING & DELIVERY
We appreciate you shopping with us! Below you will find all the details you need regarding how and when your order will be processed and shipped.
ORDER PROCESSING
We require 2 to 3 business days from the date on which payment has been received to process your order and prepare it for shipment. Shortly after your order has been processed and picked up by UPS, you will receive a tracking number by email. We recommend checking your tracking number frequently for the estimated delivery date and any potential delays. Please note that once your orderis with the carrier, it is no longer in our physical control, and we cannot be held responsible for delays encountered during transit.
SHIPPING WITHIN THE USA
We offer the following shipping options within the United States:
- STANDARD SHIPPING. Enjoy free UPS standard shipping (3-8 business days) on all orders over $100. For orders under $100, standard shipping rates will be calculated at checkout.
- EXPRESS SHIPPING. Get your order faster with UPS express shipping (2-3 business days), express shipping rates will be calculated at checkout.
INTERNATIONAL SHIPPING
We currently only ship within the United States. We truly appreciate your international interest and support! Please contact us at support@aludianewyork.com with your location and the item, and we'll see what we can do for you.