FAQs
Our jewelry is crafted with a thick layer of 14k or 18k gold plating on top of recycled sterling silver or high-quality brass. We also feature other high quality materials including cubic zirconia and freshwater pearls. We’re committed to sustainable beauty, using ethically sourced materials to create pieces that are both stunning and environmentally conscious.
To extend the life and luster of your jewelry, please follow these steps:
- Always put your jewelry on after applying lotions, perfumes, and hairsprays. Take it off first when you get home.
- Remove your jewelry before swimming, showering, exercising, or cleaning. Chlorine, salt water, and sweat can accelerate tarnishing and wear.
- Gently wipe with a soft, lint-free microfiber cloth after each wear to remove oils.
- Store each piece separately in the provided soft pouch or a sealed bag to prevent scratches and minimize exposure to air, which can cause tarnishing.
For more detail, visit our Jewelry Care page.
We offer free standard shipping on US orders over $100, with expedited options available. For complete details on processing times, shipping methods, and costs, please visit our Shipping Policy page.
We offer 15-day returns and exchanges for unworn items in original condition. Please visit our Return and Exchange Policy page.
ALUIDA guarantees all products against manufacturing faults for a period of 1 year from the date of purchase.
Please note that this warranty does not cover damage caused by accidents, misuse, normal wear and tear, or the loss (partial or total) of a piece. For complete detail, please visit our Warranty Policy page
We currently only ship within the United States. We truly appreciate your international interest and support! Please contact us at support@aludianewyork.com with your location and the item, and we'll see what we can do for you
